Our text messaging program
Senergy Solutions sends text messages to people who have agreed to receive them. Depending on what you signed up for, messages may include:
- Replies to questions you sent us through our website or by phone
- Appointment and consultation scheduling, confirmations, and reminders
- Project updates, account notices, and customer support
- Offers and news about our services, only if you separately agreed to marketing texts
How you opt in
You opt in by giving us your mobile number and agreeing to receive texts, for example by checking a consent box on one of our forms, texting us first, or telling us directly that you want to receive texts. Agreeing to receive text messages is never a condition of buying any of our services.
Message frequency and costs
Message frequency varies based on your appointments, projects, and requests. Message and data rates may apply to messages we send you and messages you send us. Contact your wireless provider with questions about your text or data plan.
How to opt out
You can cancel at any time. Reply STOP to any message. We will send one final message confirming that you have been unsubscribed, and then you will not receive further texts from us. You can also opt out by emailing support@sensolai.com.
To start receiving messages again, reply START or sign up the same way you did the first time.
Getting help
Reply HELP to any message for assistance, or email us at support@sensolai.com.
Texts sent for our clients
SenSol Voice Agent can send texts on behalf of businesses that use our services, such as appointment confirmations from a dental office. Those messages are sent under that business's name and consent, and that business's own policies apply. Replying STOP to those messages opts you out of that business's texts. We never use phone numbers from our clients' customers for our own marketing.
Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Questions about our text messages? Email us at support@sensolai.com.